Since 2000 DBS has helped some of New Zealand’s best known corporations to improve their business performance. Below is a selection of our web development customers and what we have done for them.

Tourism New Zealand Corporate Services Portal

Tourism New Zealand is the Government Tourism Organisation which markets New Zealand as a visitor destination offshore. As well as developing the "100% Pure NZ" Global Brand Campaign, Tourism New Zealand works with a number of regional industry partners to execute promotional campaigns in its target markets throughout the world.

The Tourism New Zealand Corporate Services portal is used by the worldwide marketing and operations teams to manage budgets, forecasts and campaign finances. It integrates dynamically with their SAP Finance and Project Administration system.

Staff are no longer required to log in to SAP to carry out administrative tasks and use the Portal for all their financial transactions, from expense claims to supplier invoice processing. The portal has significantly reduced the cost of training and supporting users in the field, has facilitated global teamwork and improved the accuracy and timeliness of management information. Recently Tourism New Zealand successfully replaced SAP Release Strategies with a DBS Workflow system for managing expenditure approvals which better meets their audit and control requirements, while being more user-friendly to operate and maintain.

"DBS' professionalism and innovation have resulted in a solution that has far and away exceeded our initial expectations."

(Keith Thomas, General Manager Corporate Services, Tourism New Zealand)

My.realestate.co.nz

My.realestate.co.nz is the secure web site used by members of the Real Estate Institute of New Zealand (REINZ) to upload information about their Property Listings for publication online.

The site uses CRM software by DBS to maintain details of some 1600 Real Estate Offices and 14,000 Real Estate Agents nationwide. Each agent has a log in to the site and can update their contact details and their own listings from home or office. The role-based security system ensures the confidentiality of property listings, by giving office managers and sales reps different level of access appropriate to their roles. This site was developed by DBS, using a graphical design by netconcepts.

"The relationship with DBS has been professionally extremely rewarding. The initial task was as a matter of some urgency to move us off an old system and establish a new customer friendly interface for content management. The capability, dedication and professionalism of DBS was incredible, the timelines achieved I think even amazed DBS and the outcome has delivered us a market leading capability, a platform we continue to develop in partnership with DBS."

(Alistair Helm, Chief Executive, Realestate.co.nz)

Navman Wireless and Navico Asia Pacific

These companies were formed out of Navman, the NZ company which brough to the world advanced, affordable GPS navigation, communications and marine electronics for business and recreation.

The Engineering Change System developed by DBS transformed the initiation, approval and tracking of Engineering Change Orders into a global collaborative process for Navman and is a "mission critical" system which for its successor companies. It uses the DBS Portal's Workflow Engine to convey approval requests and responses, the CRM module to map the organisational structure and Document Management features to lodge blueprints and other files against each change order.

TNZ Image Library

The Tourism New Zealand Image Library provides the International Media with self-service access to Tourism New Zealand's scenic and cultural image stocks. Users can collect images into projects, which are then approved for their intended use by Tourism NZ staff, using a workflow process.

Behind the scenes, the library administrators log in to a private portal to maintain the catalogue, control the release of images and report on usage.

The library was enhanced in 2006 to support foreign languages with workflows for managing the translation of image descriptions as stock is renewed. The site was developed by DBS based on graphic designs from Shift New Zealand.

Air NZ Engineering Services

The Air New Zealand Engineering Service Portal allows ANZES customers worldwide to view progress on service and to report maintenance due statuses on engine equipment.

The portal features data loaded daily from the ANZES SAP system via the DBS B2B Exchange, using the highly secure PGP encryption format. The security features of the DBS Portal are also used to ensure that customers only view the reports and data pertinent to their own equipment.

Cadbury Exchange

The Cadbury Exchange automates the processing of orders from Cadbury's supermarket customers. It receives orders from the Foodstuffs Exchange via XML over HTTP, loads them into Cadbury's SAP Sales and Distribution system, and sends back advanced shipping notices and invoices.

The exchange has recently been extended to allow Stock Transfer Orders and Deliveries to be communicated to Cadbury’s distribution partner, Mainfreight.

"We chose DBS because as well as having the experience, we felt that there would be a very high level of commitment and service. And we weren't disappointed - DBS really came through for us."

Jill Alexander, IT Manager, Cadbury Confectionery Ltd., New Zealand

Bennetts Online Books

Bennetts Online Books provides online sales for Bennetts Tertiary, the on-campus academic books division of Whitcoulls. The new site developed by DBS went live in January 2005 and resulted in an immediate increase in online sales over previous years, with many orders coming from overseas based extramural students. The target market of sophisticated internet users can negotiate the simple self-registration and online payment screens with ease.

The site features an upload facility for lecturers to submit preferred course texts and provides students with a search engine to locate their required reading. Book titles and prices are loaded from the Whitcoulls SAP logistics system with the help of the DBS B2B Exchange.

"The orders are flowing in and our staff are happily processing and shipping. Interestingly, we met with them last week and they were lost because the process was so simple. They were trying to find the complications and took a while to realise there weren't any!"

(Whitcoulls Software Support Group).

CenturyTel Inc SAP PS Replacement

Headquartered in Monroe, Louisiana, CenturyTel is the 8th largest local exchange telephone company, based on access lines, in the United States.

DBS partnered with Intech Professionals to build a web front-end to CenturyTel's SAP-based project administration and asset management process. The solution greatly simplifies the management of CenturyTel's 40,000 infrastructure projects in SAP.

"Last year it took me two and half days to prepare the budget, this year only two and half hours...thanks for a great tool."

(CenturyTel Project System User)

Elizabeth Norman International

Elizabeth Norman International is a recruitment agency specialising in the research, planning and database analysis markets, with offices in London, Manchester and Sydney.

The website www.elizabethnorman.com includes a vacancy search tool which matches opportunities to potential candidates' specialisms and preferences. Behind the scenes the site provides recruitment management functions for the full recruitment life-cycle from candidate registration through to brief-matching and placement.

Although not the original authors of the software, DBS were appointed to support the system in 2003, initially assisting with performance tuning the database and migrating it to a SQL Server platform. In December 2003, the entire application and database was transferred to a virtual web host with DBS' preferred hosting partner Digiweb New Zealand. In December 2004, the site was migrated to DBS' dedicated Internet host in Digiweb's facility in Christchurch.

"The improvements in performance and reliability since DBS took on support of our system have materially helped us to roll the software out globally. I find DBS to be totally trustworthy, able to foresee problems and to solve them quickly without the need for extensive testing by my team."

(Liz Norman, CEO, Liz Norman International)